Aug 11, 2021

How-To Utilize the Passenger Web App (PWA)

At the core, our Passenger Web App (PWA) provides a way to book rides, manage your account, and track your in-progress rides with status updates and driver GPS location.

In order to setup the PWA in Limo Anywhere, please see our article for information on How-To Set Up the Passenger Web App (PWA)

How to Access Our PWA

Our Passenger Web App (PWA) can be accessed from any mobile browser with internet connection at the URL: pwa.mylimobiz.com/company_id

Note: Replace company_id in the URL with your actual Company ID. If getting the “Company Not Found” page, please check the URL or contact the Limo Anywhere Support Team.

Mobile Browsers supported: Google Chrome, Mozilla Firefox, Opera, Safari, and Microsoft Edge.

If accessed from a desktop/laptop, then the Landing Page will display a QR Code that your client can scan to open the PWA directly on their mobile device.

How to Add Our PWA to Your Home Screen

  1. Open your mobile browser
  2. Enter in the PWA URL
  3. Once the PWA loads you will either get a pop-up that prompts you to Install or go into the browser menu and Add/Install (depending on browser)

Examples from Chrome and Firefox on Android:

 

Example from Safari on iOS:

 

How to Book a Ride in Our PWA

Booking for Yourself

  1. Enter in Pickup Location
  2. (Optional) Click the + button to add any Stops in between the Pickup and Drop-off
  3. Enter in your Drop-off Location and/or Select Hourly and the # of hours
  4. Click “Confirm Your Route”
  5. If entered in an Airport as the Pickup location (if not proceed to Step 6)
    1. If you have your flight information (if not proceed to Step 5b)
      1. Select your Pickup Date
      2. Enter in your flight information (Airline Code and Flight #)
      3. Select where you would like your chauffeur to meet you
      4. Select when you would like your chauffeur to meet you based on your flight (Proceed to Step 7)
    2. If you do not have your flight information
      1. Click Skip (Proceed to Step 6)
  6. Select Your Pickup Date and Time
    1. If entered in Airport as Drop-off location (if not proceed to Step 7)
      1. If you have your flight information (if not proceed to Step 6aii)
        1. Enter in your flight information (Airline Code and Flight #)
      2. If you do not have your flight information
        1. Click Skip (Proceed to Step 7)
  7. Select the vehicle you need for your ride
    1. (Optional) If you need to add Passengers, Luggage, or Child Seats click on the Passenger, Luggage, and Child Seats selection above the Vehicles
  8. Enter in your Contact Information (Name, Email Address, and Phone #)
  9. (Optional) Enter in a Password if you want to create an Account
  10. Enter in your Payment Details
  11. (Optional) Enter in any Notes for the chauffeur
  12. Click “Book This Trip”
  13. You will receive the success screen with your Confirmation #

 

Booking on Behalf of Another Person

  1. Enter in the Pickup Location
  2. (Optional) Click the + button to add any Stops in between the Pickup and Drop-off
  3. Enter in the Drop-off Location and/or Select Hourly and the # of hours
  4. Click “Confirm Your Route”
  5. If entered in an Airport as the Pickup location (if not proceed to Step 6)
    1. If you have the flight information (if not proceed to Step 5b)
      1. Select the Pickup Date
      2. Enter in the flight information (Airline Code and Flight #)
      3. Select where you would like the chauffeur to meet the passenger
      4. Select when you would like the chauffeur to meet the passenger based on your flight (Proceed to Step 7)
    2. If you do not have the flight information
      1. Click Skip (Proceed to Step 6)
  6. Select Your Pickup Date and Time
    1. If entered in Airport as Drop-off location (if not proceed to Step 7)
      1. If you have the flight information (if not proceed to Step 6aii)
        1. Enter in the flight information (Airline Code and Flight #)
      2. If you do not have the flight information
        1. Click Skip (Proceed to Step 7)
  7. Select the vehicle needed for the ride
    1. (Optional) If you need to add Passengers, Luggage, or Child Seats click on the Passenger, Luggage, and Child Seats selection above the Vehicles
  8. Enter in the Passenger’s Contact Information (Name, Email Address, and Phone #)
  9. Enter in the Payment Details
  10. (Optional) Enter in any Notes for the chauffeur
  11. Click “Book This Trip”
  12. You will receive the success screen with the Confirmation #

 

How to Register and Create an Account on Our PWA

There are 2 ways you can register and create an account in our PWA

  1. Create an Account in the Menu
    1. Click on Menu button
    2. Click Sign In
    3. Click Sign Up
    4. Enter in Full Name
    5. Enter in Email Address
    6. Enter in Password
    7. Click Sign Up
      Note: Your Account credentials will be the email address and password you just entered
  2. Create an Account on the Checkout page
    1. Go through Steps to Book a Ride on PWA (see above)
    2. On the Checkout page, you can enter in a Password along with your details to create an account

How to Sign-in On an Existing Account on Our PWA

There are 2 ways you can sign-in on our PWA

  1. Sign-in in the Menu
    1. Click on Menu button
    2. Click Sign In
    3. Enter in Email Address
    4. Enter in Password (Click “Forgot Password” if you need to reset your password)
    5. Click Sign In
  2. Sign-In on the Checkout page
    1. Go through Steps to Book a Ride on PWA (see above)
    2. On the Checkout page, click “Sign In”
    3. Enter in Email Address
    4. Enter in Password (Click “Forgot Password” if you need to reset your password)
    5. Click Sign In