This update covers a major release focused on affiliate compliance, AI-powered tools, accounting integration, and international expansion. Here’s everything that was added and improved.
Package Tiers
Each feature below is tagged with the package tier required to access it:
| Tag | Tier | Description |
|---|---|---|
| Core | LimoAnywhere Core | Included with all LimoAnywhere subscriptions |
| Plus | LimoAnywhere Plus | Included with Plus and Black subscriptions |
| Black | LimoAnywhere Black | Included with Black subscriptions only |
| A La Carte | Add-On | Available as a paid add-on for any tier |
| All Tiers | — | Available to all customers regardless of package |
Highlights
- Affiliate Compliance System — Automated document tracking and enforcement for affiliate partners
- AI Chatbot — Customer-facing booking assistant powered by AI, available via web, SMS, and voice
- GroundXchange Integration — Connect to the GroundXchange trip exchange network
- QuickBooks Integration — Full accounting sync with QuickBooks Online
- LimoAnywhere Rate Import — Guided import of your LA rate matrices into local pricing
New Features
Affiliate Compliance System — Plus
A complete compliance management solution for tracking and enforcing document requirements across your affiliate partners.
What you can do:
- Define document types your affiliates must maintain (insurance, licenses, waivers, permits, etc.)
- Set expiration dates and get automatic warnings before documents expire
- Affiliates can upload their own documents through a secure upload link
- Review and approve or reject documents with rejection reasons
- Real-time compliance dashboard showing which affiliates are compliant, at-risk, or out of compliance
- Automated rules engine triggers for expiration warnings at customizable intervals (e.g., 30 days, 7 days, 2 days, 1 day before expiration)
- Tag affiliates with compliance categories for organized tracking
- Track TCP numbers and DOT numbers on affiliate records
How to get started: Go to Tools > Features > Compliance to enable and configure the module. A setup wizard walks you through creating document types and rules.
AI Chatbot — A La Carte (LQC)
An AI-powered booking assistant that can handle customer conversations across multiple channels.
What you can do:
- Deploy a chatbot on your website that can take reservations, answer questions, and provide quotes
- Support for web chat, SMS, and voice call channels
- Chatbot uses your FAQ database and company information to answer accurately
- Multi-language support for international customers
- Automatic handoff to a human agent when the chatbot can’t handle a request
- Fully configurable — create multiple chatbot configurations for different websites or purposes
- Track conversation history with AI review and admin feedback tools
How to get started: Go to AI > Chatbot to set up your first chatbot configuration and deploy it on your website.
GroundXchange Integration — A La Carte
Connect your fleet to the GroundXchange trip exchange network to send and receive trips with partner companies.
What you can do:
- Automatically send trips to and receive trips from the GroundXchange network
- Map your vehicles, service types, and statuses to GroundXchange standards
- Track trip status through the full lifecycle (offered, accepted, dispatched, completed)
- GPS position reporting for trips on the network
- Error tracking with detailed failure reporting for troubleshooting
- Rate item mapping for accurate charge reconciliation
How to get started: Go to Tools > Features > GroundXchange to register and configure your network connection.
Auto Affiliate Bidding — Black
Automatically distribute trips to your affiliate partners through round-robin assignment or competitive bidding.
What you can do:
- Set up bid rules to auto-offer trips to qualified affiliates
- Track bid offers, responses, and acceptance in real-time
- Eliminate manual phone calls and emails for farm-out coordination
- Rules engine integration — create automated triggers for bids offered, placed, accepted, and rejected
How to get started: Go to Tools > Features > Auto Affiliate to configure bidding rules and assign participating affiliates.
Website Embeds — A La Carte (LQC)
Embed your booking form directly on partner websites, hotel pages, or airport kiosk displays.
What you can do:
- Generate an embed code to place your booking widget on any website
- Widget adjusts to your branding (colors, logo, fields)
- Captures customer information and handles rate calculations dynamically
- Attach chatbot configurations to specific embed locations
- No custom integration needed — just paste the code
How to get started: Go to Tools > Features > Website Embeds to create and manage your embedded booking widgets.
LimoAnywhere Rate Import — A La Carte (LQC)
A guided wizard to import your LimoAnywhere rate matrices into the local pricing system.
What you can do:
- Import fixed rates (zone-to-zone), distance matrices, and hourly rates from LimoAnywhere
- Wizard auto-maps vehicle types between systems
- Creates zones and rate sheets automatically
- Assign customer-specific rates with a preview before committing
- REST API available for programmatic imports
How to get started: Go to Tools > Rates to access the rate import wizard.
Custom Reservation Manifests — Plus
Create detailed trip manifests and itineraries for specific dates and customer accounts.
What you can do:
- Generate manifests for corporate contracts, tour groups, or multi-stop itineraries
- Export as PDF to send to drivers and customers
- Share via email or SMS
- Batch linking for bulk import sessions
My Payroll (Driver App) — Plus
Drivers can now view their payroll details directly from their mobile device.
What drivers see:
- Current and historical pay periods with trip-by-trip breakdown
- Exact payment calculations showing hours, mileage, and waiting time
- Which pay rules were applied to each trip
- Transparent view of how their compensation is calculated
This reduces payroll disputes by giving drivers visibility into exactly how their pay is calculated.
Enhancements
VAT and Tax Support — A La Carte (LQC)
International tax tracking is now supported at the company location level.
What’s new:
- VAT number tracking on company locations
- Heavy Highway Use Tax (HHUT) number support
- Zone pricing and rate sheets now include VAT fields
- Better compliance for companies operating in jurisdictions with VAT requirements
Handicap Accessible Vehicle Attribute — A La Carte (LQC)
Vehicle categories now support a handicap accessible attribute, making it easier to identify and offer ADA-compliant vehicles during the booking process.
Contact Form Configuration — A La Carte (LQC)
New options for your customer-facing contact forms:
- Option to skip the SMS opt-in checkbox for simpler forms
- Customizable label text on the opt-in field
Airport Portal SMS Rules — Plus
New rules engine trigger for airport portal messages, allowing automated SMS notifications tied to airport pickup and drop-off events.
Meet & Greet on Trip Records — A La Carte (LQC)
Meet & Greet service can now be tracked directly on individual trip vehicle records, not just at the lead level. This provides more accurate per-vehicle service tracking.
Payment Gateway Management — A La Carte (LQC)
Payment gateways now have an active/inactive flag, making it easy to disable a gateway without deleting it — useful when switching processors or during testing.
RingCentral Configuration — Plus
RingCentral screen pop authentication has been extracted to dedicated configuration fields, making setup and management easier.
Database Cleanup
Behind the scenes, unused legacy tables were dropped and log retention was streamlined, improving overall system performance and reducing storage usage.
Getting Help
If you have questions about any of these features or need help with configuration, contact our support team. We’re happy to walk you through setup or answer any questions.