Sep 18, 2025
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Shuttle Feature Setup Walkthrough

1. Requirements for Shuttle Setup 0:00

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  • You need Authorize.net for charging per seat on a credit card.
  • Currently, only Authorize.net is supported; other gateways are in development.

2. Create a Shuttle 0:21

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  • Name the shuttle (e.g., “Sky Harbor Airport Resort Shuttle”).
  • Provide a description for the shuttle.
  • Set registration schedule:
    • Start date for bookings.
    • End date (if applicable).
    • Days in advance customers can book.
    • Lockout period before the trip.

3. Customize Shuttle Options 2:30

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  • Decide if charging per seat.
  • Set service fee (e.g., $1 per booking + 2.5% fee).
  • Enable automatic refunds if minimum bookings are not met.
  • Allow customers to book multiple seats or switch trips.

4. Create Routes 4:50

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  • Define the route starting from Phoenix airport.
  • Set days of operation (e.g., every day).
  • Specify departure time and capacity (e.g., 15 passengers).
  • Set minimum passengers required for the trip.

5. Add Stops to the Route 6:06

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  • Add stops (e.g., JW Marriott Camelback) with boarding and departure times.
  • Specify if drop-offs are allowed at each stop.
  • Set additional fees for longer journeys if applicable.

6. Copy Routes for Multiple Times 11:17

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  • Use the copy function to create multiple routes at different times (e.g., every hour).
  • Ensure to adjust times accordingly.

7. Create Return Routes 12:05

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  • Copy the existing route for return trips.
  • Change pickup and drop-off designations.
  • Set boarding times and ensure no boarding fees for return trips.

8. Finalize and Save Settings 14:35

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  • Review all settings and routes.
  • Save all changes to ensure the shuttle is set up correctly.

9. Future Steps 14:45

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  • Future videos will cover managing reservations and running the shuttle.

Link to Loom

https://loom.com/share/6e3701c2d4394257a3a18b5b2a8cbe00