Aug 31, 2021

How-to Use PWA Trip Tags in Scheduled Messages

Using PWA Trip Tags in Scheduled Messages

Our Passenger Web App (PWA) includes Trip Tags that you can use to promote and direct your clients to certain places in your own PWA. These PWA Trip Tags can be used in Scheduled Emails and Scheduled SMS.

We have 6 PWA Trip Tags that you can use:

  • Sign In URL (#PWA_SIGNIN_URL#) – this Tag will direct your client to the Sign in page of your PWA
  • Book a Ride URL (#PWA_APP_URL#) – this tag will direct your client to the main page of your PWA so the client can start booking
  • Create Account URL (#PWA_CREATE_ACCT_URL#) – this tag will direct your client to create an Account page on your PWA
  • Manage Rides URL (#PWA_MANAGE_RIDES_URL#) – this tag will direct your client to the Rides screen in your PWA (Note: if they are not signed in then it will direct them to the sign in page first)
  • Trip Details URL (#PWA_TRIP_DETAILS_URL#) – this tag will will direct your client to the Trip Details screen for a particular trip
  • Track Driver URL (#PWA_TRACK_DRIVER_URL#) – this tag will direct you client to the Driver Tracking screen for a particular trip (Note: This can be use for clients with or without an account)

Below we have provided some samples on how you could use these tags in Scheduled Email and SMS Templates.

Select one of the following links to be brought to that part of the article:

Scheduled Email Template Samples

Sample Reservation Reminder

Sample Driver On The Way Notification

Sample Thank You Email

Scheduled SMS Template Samples

Sample Reservation Reminder

Sample Driver On The Way Notification

Sample Thank You SMS

Sample Reservation Reminder

Note: Copying and Pasting into the SEM WYSIWYG editor is done by holding the control key and selecting the appropriate letter.
Copy= CTRL + C
Paste = CTRL + V

  1. Copy and paste the text below into the ‘Email Subject’ field.
    Friendly Reminder for Conf # #TRIP_CONFNUM# on #TRIP_PUDATE# at #TRIP_PUTIME#
  2. Copy and Paste the text below into the composition box of the ‘Email Template Content’ field.

Hello #TRIP_PASS_FNAME#,

This is a friendly reminder for your trip ##TRIP_CONFNUM# on #TRIP_PUDATE# at #TRIP_PUTIME#.

Trip Routing:

#TRIP_RT_ALL#

Please let us know if any changes need to be made. Also check out our mobile booking platform at #PWA_APP_URL# !

Thank you,

#COMP_NAME#
#COMP_LOGO#


Sample Driver On The Way Notification

Note: Copying and Pasting into the SEM WYSIWYG editor is done by holding the control key and selecting the appropriate letter.
Copy= CTRL + C
Paste = CTRL + V

  1. Copy and paste the text below into the ‘Email Subject’ field.
    Your Driver: #TRIP_DRIVER1_FNAME# is On The Way
  2. Copy and Paste the text below into the composition box of the ‘Email Template Content’ field.

Hi #TRIP_PASS_FNAME#,

#TRIP_DRIVER1_FNAME# is On the Way to pick you up for you reservation.

If you would like to see where your Driver is at please click the URL on your mobile device: #PWA_TRACK_DRIVER_URL#

Thank you for choosing #COMP_NAME#

#COMP_LOGO#


Sample Thank You Email

Note: Copying and Pasting into the SEM WYSIWYG editor is done by holding the control key and selecting the appropriate letter.
Copy= CTRL + C
Paste = CTRL + V

  1. Copy and paste the text below into the ‘Email Subject’ field.
    Thank you for choosing #COMP_NAME#!
  2. Copy and Paste the text below into the composition box of the ‘Email Template Content’ field.

Thank you very much for choosing #COMP_NAME# for your travel needs! We’re happy that we were able to serve you and hope we provided excellent service!

Please keep us in mind for any of your future travel!

Visit our mobile booking platform to schedule and manage any of your reservations easily on the go!

Link is below:
#PWA_APP_URL#

We truly appreciate your business and look forward to serving you again.

#COMP_LOGO#


Sample Reservation Reminder

Note: Copying and Pasting into the SEM WYSIWYG editor is done by holding the control key and selecting the appropriate letter.
Copy= CTRL + C
Paste = CTRL + V

  1. Copy and Paste the text below into the composition box of the ‘SMS Template Content’ field.

Hello #TRIP_PASS_FNAME#,

This is a friendly reminder for your trip ##TRIP_CONFNUM# on #TRIP_PUDATE# at #TRIP_PUTIME#.

Please let us know if any changes need to be made. Also check out our mobile booking platform at #PWA_APP_URL# !

Thank you for choosing #COMP_NAME#


Sample Driver On The Way Notification

Note: Copying and Pasting into the SEM WYSIWYG editor is done by holding the control key and selecting the appropriate letter.
Copy= CTRL + C
Paste = CTRL + V

  1. Copy and Paste the text below into the composition box of the ‘SMS Template Content’ field.

Hi #TRIP_PASS_FNAME#,

#TRIP_DRIVER1_FNAME# is On the Way to pick you up for you reservation.

Track your Driver here: #PWA_TRACK_DRIVER_URL#

Thank you for choosing #COMP_NAME#


Sample Thank You SMS

Note: Copying and Pasting into the SEM WYSIWYG editor is done by holding the control key and selecting the appropriate letter.
Copy= CTRL + C
Paste = CTRL + V

  1. Copy and Paste the text below into the composition box of the ‘SMS Template Content’ field.

Thank you very much for choosing #COMP_NAME# for your travel needs! We’re happy that we were able to serve you and hope we provided excellent service!

Please keep us in mind for any of your future travel!

Visit our mobile booking platform at #PWA_APP_URL#

We truly appreciate your business and look forward to serving you again.


 

Check out our Knowledge Base articles on Scheduled Email and SMS for more info:

How-to Use The Scheduled Email Module
How-to Utilize the Scheduled SMS Module